frequently asked questions

• How do I begin and what steps should I take to order an essay?

  We have organized everything in the simplest way. Just press the “Order now” button at the top right corner and follow 3 easy steps. In a few minutes the order will be placed. Please provide your accurate contact info so that we could reach you if necessary.

• I need to provide materials for the essay, can I do that?

  Yes, we provide a wide range of ways to send us files necessary for completing your paper: email them to [email protected], upload through live chat to our operators or directly to your order form with help of the attachments option.

• I do not know what materials to use for a paper. Will you find appropriate materials and reference them?

  We recommend that you supply necessary materials to avoid any content issues, yet our writers have access to various libraries and databases on the web and if required they will find proper materials and will cite them.

• Can I follow the progress of my essay?

  Yes, chat directly with a writer or our operators or see the current status of your paper as indicated automatically.

• How much time does it take to write an essay on average? if I am pressed for time, can you help me?

  Proper research and careful writing requires time, so the earlier you place an order the better outcome you will get. Our minimum deadline for orders is 24 hours. However, there can be exceptions, so feel free to contact our support team with inquires at any time!

• Can I get a draft first, and then receive a completed paper?

  Yes, please state this requirement while placing an order.

• My professor provided additional requirements, will you fix the paper accordingly?

  If these requirements fit within the scope of initial instruction and necessary changes are moderate, then the writer will fix the paper free of charge.




RESEARCHING AND WRITING TEAM

• Are writers professional enough to handle my paper?

  We find and employ only writers and researchers proficient in their subject area and possessing certain writing skills and talent. We test their skills during application assessment and later control their performance through the term of their employment in our company.

• Are writers assigned at random or each writer handles a particular kind of projects?

  We have built a diversified and professional team of writers specialized in various areas of knowledge. Every writer voluntarily accepts papers that match his/her subject and skills, so we can choose the most skilled writer among those willing to do the job.

• Can I keep in touch with a writer through order completion process?

  Yes, please message the writer directly in chat tab or send your comments to our operators who are available 24/7.




TYPES OF SERVICES

• Do you provide writing services only or I can order other services?

  We offer different types of services to match needs of students and young researchers of different expertise and specialization. You can order materials research, paper writing, proofreading/editing, extending an already written paper, paper formatting or compiling a bibliography. Cost of service is calculated with regard to its urgency and complexity.

• Can you write a research paper or thesis?

  Yes, we are proud of our team of expert researchers and writers and we can find a writer in our team whose skills will match the project of any complexity.




PRIVACY MATTERS AND PLAG-FREE GUARANTEES

• Can you guarantee that my deadlines will be met?

  We can guarantee the deadline compliance if while placing an order you provided all descriptions accurately and attached all materials which you need to include in the paper.

• Plagiarism in a paper means the course fail to me, so do you check papers' originality?

  Yes, we conduct thorough checks on the matter of any possible plagiarism in papers with help of sophisticated software, and a writer who might attempt content stealing will be immediately fired.

• Is the promised level of services backed by your guarantees?

  Yes. We know our capacities and we guarantee our customers' 100% satisfaction.

• I see that the paper needs revision, how do I request it?

  Free revisions within 10 days after your deadline are included into the package we offer. So in your account next to order details click the “Revision Request” button and provide comments to be followed by the writer. Please keep in mind that your comments should fall within the initial instructions framework and be in line with our Terms/Conditions.

• I am worried about my privacy and academic honesty issues. Are your services absolutely confidential?

  Your anonymity and discreetness of services are our commandment in any circumstances. We never share our customers' data with any third party and maintain high security level of our website.

• Is your site well protected and secure enough to provide my personal and financial info?

  Yes, we maintain the highest security standards available in the industry and cooperate with reputable providers of money transfer services. Besides, transactions have insurance coverage of up to $10,000 delivered by Comodo Group. Order and pay safely with us!




MISCELLANEOUS

• Can I get a discount by you?

  Yes, we offer discounts under some conditions. Please contact the support team to find out more details.

• There are many companies on the market, are you somehow different from them?

  We take customers' experience and satisfaction as a true measure of our performance, so we offer the best services to every customer without relation to the cost or complexity of an order. We deliver original papers only with zero tolerance to plagiarism and provide support all round the clock so that you could ask for help any minute. Our writers are expert in what they do - and they simply love their job.

• I need to get a paper done in a very short time, is it possible?

  It depends on the size of your assignment. Short or mid-length papers of minor degree of complexity can be completed within 24 hours if required, yet large and complex projects that require weeks of research itself cannot be completed in urgent mode. So please calculate your time accordingly.

• What about refunds, do you have this option?

  Yes. You have several options if you are not satisfied with the paper quality. You can ask for free revisions within 10 days from your deadline. However, you can also request a refund of your money if there is a valid reason for it. Check Money back guarantee page to find out more.